Frequently Asked Questions

Apollo always want their clients to have a full and clear understanding of what is available to them when using our services.
A list of commonly asked questions and answers are listed in the tabs below.

Click the question tab that applies to you and the answer will pop out underneath it.

If you have a question that isn’t within the list below, please do not hesitate to get in touch with us.

There are a range of methods to book an Apollo Taxi:

Online | Using our contact booking form you can specific the type of booking you wish to suit you.

Phone | Quick phone us on 01978 26 26 26 to be directed straight to our main taxi line. We can get a taxi out for you as soon as possible.

App | Download the Apollo Taxis app and book your taxi direct from your smartphone, using your GPS location. (Available on App Store and Google Play)

Free Phones | Some areas will have one of our Apollo Taxi Free Phones, use these to get a free call to our taxi hotline to arrange your next immediate booking.

Our immediate booking services will arrive within 20 minutes of booking
unless specified due to other circumstances.

Our drivers have the best area knowledge and will negotiate the roads to arrive as quickly as possible.

You can book any time in advance from 24 hours in advance to 12 months in advance using our online booking function or ringing us with your requirements.

Groups up to 16 people are able to be booked. Our wide range of vehicles allow us to cater for all groups sizes that you may request.

When booked in advance, suitable transportation for the quantity of people and amount of luggage required can be arranged for Airport Transits.

Apollo can cater for Manchester and Liverpool John Lennon Airport services.

Our new executive fleet of vehicles offer people the perfect choice for vehicles that offer people the perfect taxi journey.

See our ‘Vehicle Range’ for more information.

Apollo drivers are trained to offer a helpful and informative service to any disabled customer.

The relevant transportation is sourced and all procedures to ensure safety is paramount prior to the journey commencing are performed.  

Any items such as wheelchairs or walking apparatus is securely fastened to avoid damages and items such as ramps are kept on hand to ensure ease of use for the customer.

We offer a range of options for Wedding Cars, based on our Executive options but customised for that special day. Contact us in advance to organise the ideal booking for the big day.

The latest GPRS Vehicle tracking software is used by Apollo. All vehicles are tracked so that messages 3 minutes before arrival are sent to the booking personnel.
The information will also feature the booked vehicles registration number to keep all people in the know, to where and what their pick up vehicle will be.

Apollo Taxis can cater for large events with multiple vehicles on hand to transport multiple groups of people required.
Events were have assisted in the past include:

Transportation for Cholmondeley Pageant of Power
Journeys there and back to racecourses
Wedding event venue changes

Please allow up to 30 days in advance for large event bookings in order to allocate vehicles for the group sizes.

Apollo Taxis Booking App

Booking a taxi has never been easier! Aswell as using our website as a method of booking a taxi, our new ‘Apollo Taxis App - Powered by iCabbi’ allows you to book your taxi at a few touches of the screen on your smartphone.

Booking Taxis via our app is even faster than calling our office. Thanks to your smartphones GPS Capabilities, you don’t even have to enter your address!
Simply press, “find my location” and your phone will display a list of nearby streets; just add the door number and building/company name.

Our App is available on the ‘App Store’ for Apple Devices and the ‘Google Play’ Store for Android devices.

Contact Us

Book a Taxi